Frequently Asked Questions

Q: How will my order be shipped?

A: All packages are shipped via USPS. Orders placed by 1 pm EST will be shipped on that day. Orders after 1 pm EST will be shipped the following business day. All shipments are processed using: USPS Priority Mail Service Flat Rate Box.


Q: How can I find my tracking number?

A: Your tracking number was provided to you in your order confirmation email.


Q: How do I know that my transaction is secure?

A: When you check out, all of your ordering information that you submit to us is secure, using Verisign and SSL Encrypted Technology. If you have any questions regarding the security of your information, please contact us at


Q: Can I change or cancel an order after it has been submitted?

A: Orders are normally processed immediately so orders cannot be canceled after they have been submitted.


Q: How do I return an item?

A: Any orders, which have had their packaging opened, damaged, or removed may not be exchanged or returned. 

Q: How do I receive a refund on an order, which is damaged upon receipt?

A: Any orders shipped using USPS Priority Mail Service provide a money-back guarantee which Includes up to $100 of insurance, with most shipments.

When to File a Domestic Claim with USPS for Damages:

Claims for damage and/or partial loss may be filed immediately, but no later than 60 days from the mailing date. You must retain the damaged article and mailing container (including wrapping, packaging, and contents). The USPS® may require you to turn the materials over to a Post Office™ for inspection, retention, and disposition in accordance with the claims decision.

Note: A claim can also be filed immediately on a mail piece that arrives without contents (empty).


Privacy & Security


Privacy Policy


This is a web site of Maxim Sports Nutrition USA


Our USA postal address is:

Maxim Sports Nutrition USA

15400 W 64th Avenue, Suite 9E-168

Arvada, CO  80007 


Around the World and Headquarters:

Maxim Sports Nutrition USA Worldwide

2 Corbawn Lawn

Shankill, County Dublin Ireland

We can be reached via email at: 


For each web visitor to our web site, our server recognizes the domain name. We collect information on which pages consumer’s access or visit for the sole purpose of improving your shopping experience and making improvements to the site. 

Orders placed with Maxim Sports Nutrition USA are encrypted, using SSL Technology. Our site uses a Verisign digital certificate. With Verisign and SSL Technology, information sent via the Internet is encrypted to protect access to communications and transactions.

For people who make purchases, e-mail addresses are collected and used to notify customers about Specials, site improvements and upcoming events. Maxim Sports Nutrition USA does not give out your personal data but retains the right to do so in the future. If you do not wish to have your e-mail address on our e-mail list, please let us know by sending us an e-mail to the above address.

If you supply us with your postal address, you may receive mailings from Maxim Sports Nutrition USA regarding new products and services. If you do not wish to receive these mailings, please let us know by sending an e-mail, calling, or writing to us at the above address.

We will not share any of your personal information with any company. We do reserve the right to share general demographic information with our current or potential suppliers.

Third-Party Web Beacons: We use third-party web beacons from Yahoo! and Google to help analyze where visitors go and what they do while visiting our website. Yahoo! and Google may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you.


Returns & Replacements

Any orders, which have had their packaging opened, damaged, or removed may not be exchanged or returned.  Returns will be replaced after they are received undamaged to our mailing address:

Maxim Sports Nutrition USA

15400 W 64th Avenue, Suite 9E-168

Arvada, CO  80007

Damaged and opened returns will be discarded.  Credit will be given and will not be returned to the original purchaser.